it has comfy, favourable setting, near to cafe, pub & bar, food court and pub. also, it's about 10 minutes' walk to cheong fatt tze.

The location was favourable as for me, adjacent to food court to have breakfast or lunch, the township, and good food restaurants. The bed was fine, and the room itself was comfortable. The staff was very pleasant and I appreciated their great work...

It had particularly GOOD and convenient location not very far from Bukit Mertajam Town.

Possibly the best and fine stay with a good value for money. Strategic and quiet location, approx 10-15 minutes' walk from The Top Penang.

Our rooms were large and brand-new with the hairdryer as well as the bathroom.

Relaxing atmosphere, comfortable room, excellent service, helpful staff, great location, ample parking space.

Nothing, it is perfect.

The staff were relatively nice but really. The hotel was clean and tidy.

The staff lacked knowledge for visitors around where you should go, what you should see, and where good places are to eat. It is not a quiet hotel as sound travels and no breakfast is provided unless the hotel is full then the manager buys breakfast for everyone and you find it hanging on your door. Not conveniently located for tourists however you can get around by walking - about 20 mins to town and 30 mins to the waterfront.

Ideal location.

The service is the worst I ever seen. I have been requesting hair dryer the time I make booking. But when I check in, there is no hair dryer and not even towel. I have been calling the counter for 3 times, but noone send hair dryer to my room! At the end, I have to go to the counter to claim hair dryer and the worst thing is the hair dryer only can be rent for 1 hour. They didn't mention in their website at all. Understand that this is budget hotel, but earlier information enable tourists to prepare the things that not provided by the hotel. Secondly will be the cleanliness of the hotel. The furniture is very dusty and I have nose allergic once I enter the room! And there are stains on the wall. Bed, pillow and blanket are so smelly. All this make me feel extremely uncomfortable! Last but not least is the total price that I have to pay. They charge me extra myr20 the time I pay with credit card. This is not informed to me earlier. I am very unsatisfy with it. I will not go back to this hotel anymore.

We had a great stay in this city thanks to the hotel's convenient location. Getting food and accessing activities was easy as it is located off a main road. Besides, transportation was inexpensive, as we took the Grab car to Armenian street for only RM5. Furthermore, we enjoyed the room's spacious bed and the fact that the check-in procedure was quick and easy. Lastly, the morning front desk girl was helpful and friendly, making our stay even better.

Could not be improved in any way.

the room was ok, clean and neat

the room we stayed had water leaking on the ceiling during heavy rain and noises by their own staff while working

Tops for unlimited free wifi in the room and free parking. Many notches better than the no-frills Tune Hotel that is a stone's throw away from here. Hotel staff esp the Front Office manager was exceptionally helpful and very friendly. When I needed a city map, the staff immediately gave me one, unlike Tune Hotel who does not even have a simple map to give away. When it rained, the staff promptly lend me an umbrella with the promise that I'll return it after use. Included in the room are water kettle, coffee+tea, water and tv. Hair dryer is also free for the asking which they let you keep till you checkout. Therefore, I don't mind paying a just a few more dollars for Georgetown Hotel over the cold sterile Tune Hotel.

The room is small, equal in size to Tune Hotel. If you have two fat guys and it'll be very squeezy. Walls are stained with black blotches of I don't know what. The bathroom cum toilet is really small with no partition between the bathroom and the toilet. When you bath, the entire area gets wet. This time, one fat guy would not fit into the bathroom. I guessed if you are fat, you would not be able to get into the lift in the first place. Three skinny guys are a crowd in the lift. Sorry no offense to fat people. But I just mention it here to give you a sense of space (or rather a lack of space).

The staff are friendly and the price of room is affordable, rooms are clean and quite central, accessible to food stalls and shopping centres

Good central location, nearby popular attractions, and restaurants. The room had a comfortable bed and a big TV with various channels to choose from.

The level of cleanliness could use improvement, especially the bathroom. The shower didn't work well and there were stains on the bed sheets.

Overall a brilliant hotel, great staff and I would highly recommend a say here,

The only bad thing I could say about this hotel was that you could hear the doors being opened/closed quite easily. However this was only really a problem during the daytime hours ( I'm assuming it was when staff where cleaning the rooms.)

The floor were somoky the manager could not do anything even when the floor says non smoking. There was nothing in the frigdge and the hotel is too far from town nothing fantastic about the hotel lucy

No one could anything about somking floors